Own your ordering channel without breaking kitchen operations.
Orders from your own branded website land on your kitchen screen the second payment clears. Your staff accepts each one with a prep time, pauses ordering when slammed, and falls back to pickup when couriers bail. No marketplace commission — and more importantly, no chaos.
We migrate your menu, set up your domain, and place a test order before anything goes live.
Friday night, on the kitchen screen
LiveOrder #1042 paid — $48.50
6:42 PMTicket hits the kitchen screen instantly. Chime plays until seen.
Maria accepts — 18 min prep
6:43 PMPrep time suggested from your real Friday history.
Rush hits: burger 86’d, delivery paused 20 min
6:51 PMTwo taps. Online menu updates immediately. Ordering auto-resumes.
Order ready — customer texted
7:01 PMStatus updates go out automatically. No one picks up a phone.
This is the actual workflow, not a mockup of one. Every step above ships today.
Here is how it actually runs in your restaurant
Switching ordering providers is scary because it can break a Friday night. So before anything else, here is exactly what happens at the moments that matter.
How does an order reach my kitchen?
The moment payment clears, the ticket appears on your kitchen display over a live connection and a chime plays until someone sees it. If the wifi hiccups, the screen keeps refreshing every 15 seconds on its own — no ticket gets stranded.
What do my staff do during the Friday rush?
Every order is accepted by a person, with a prep time — the system suggests one based on your actual history. Slammed? Add delay to an order and the customer is notified automatically, 86 an item in two taps, or pause pickup or delivery ordering entirely with an auto-resume timer.
What happens when delivery falls through?
We quote DoorDash Drive and Uber Direct in parallel. If neither can take the job, the customer is offered pickup instead of an error page. If a courier fails mid-order, your staff can retry, switch providers, or convert the order to pickup from the kitchen screen.
How do I avoid wrong prices going live?
Menus start unpublished. You preview the full menu exactly as customers will see it, and publishing is blocked until every category and item checks out. Your storefront only ever serves the published version.
What if a customer calls or walks in?
The counter POS takes phone and walk-in orders with cash, card, or split payment — change due calculated for you. Those orders land in the same kitchen queue as online orders, so there is one line, not two systems.
One platform from the first click to the last dollar
Once the operations hold up, the rest compounds: your own storefront, your own customer list, payments into your own bank account, and marketing that shows its revenue. Every step runs through FlowServe.
Your branded storefront
Customers order from your website under your name, your logo, your domain. Not from a marketplace that owns the relationship.
Payments you control
Stripe Connect deposits directly into your bank account. You see every dollar: the sale, the tip, the fee, the payout.
Kitchen that never misses
Orders hit the kitchen screen the moment payment clears. Accept, prep, mark ready. Your staff stays in control during the rush.
Loyalty that brings them back
Points, rewards, birthday perks. Customers earn on every order and come back without you spending on ads.
Campaigns that sell for you
Send a win back text to customers who have not ordered in 30 days. Schedule a coupon for slow Tuesdays. Track every dollar it generates.
Delivery built in
Offer delivery through Uber Direct and DoorDash Drive directly from your storefront. Customers choose, you collect — no marketplace listing required.
The problems you already know
You pay 20%+ to marketplaces
FlowServe charges a transparent flat rate. You keep the rest.
You never see who your customers are
Every customer name, email, order history, and preference belongs to you.
Your payout report makes no sense
Every transaction is ledgered. Gross sale, commission, processing fee, net payout. Visible anytime.
You cannot re-engage past customers
Built in SMS and email marketing with one click campaigns and real revenue tracking.
Live payout breakdown
Order #1042 paid
Pickup in 18 min
This is what your payout report looks like. Every number traced back to the ledger.
Every dollar, traced
Marketplace payout reports bundle weeks of orders into one opaque deposit. FlowServe ledgers every transaction the moment it happens: the sale, the tip, the fee, the refund. When the bank deposit lands, you can trace it back to every individual order.
Stripe Connect deposits directly into your bank account. There is no FlowServe holding period and no money sitting in someone else's account.
$0
Lost to marketplace customer leakage
100%
Of your customer data belongs to you
Every cent
Tracked in a financial ledger you can audit anytime
Your restaurant in every pocket
Give your customers a native mobile app on Android and iOS. Your brand, your menu, your loyalty program — right on their home screen.
Customer App
Manager App
Your brand, their home screen
Your name, your logo, your colors. Customers see your restaurant, not a marketplace. Available on both the App Store and Google Play.
Synced with your dashboard
Change your menu, update prices, adjust your theme colors — it all syncs to the app automatically. No rebuilds, no app store delays.
Push notifications & re-engagement
Send order updates, promo alerts, and loyalty reminders directly to their phone. No SMS costs, no email spam folders.
Order tracking built in
Customers see real-time order progress, estimated arrival, and status updates — all inside the app.
Apple Pay, Google Pay, Stripe
One-tap checkout with saved cards, Apple Pay, and Google Pay. Same Stripe setup, same payouts, zero extra integration.
Real-time manager dashboard
Track revenue, orders, and performance metrics live from your phone. Manage your restaurant on the go with the Manager app.
Included with Growth and Pro plans
We build, publish, and maintain your native iOS and Android apps at no extra charge on Growth and Pro — both platforms, OTA updates, and ongoing support are bundled into your monthly price. On Starter, customers get an installable web app free.
One flat price. Everything included. 0% commission.
Growth and Pro charge 0% commission — you keep 100% of every order. Texts, emails, your mobile app, and support are all bundled into one predictable monthly price. Free setup and migration. Cancel anytime.
Starter
For restaurants that want to take orders from their own website.
$129 / month
3% per online order
- Branded ordering page on your domain
- Pickup and scheduled orders
- Full menu management
- Stripe payouts to your bank account
- QR code for dine in and counter
- Customer list and order history
- Installable web app for customers
- Included: 500 texts + 5,000 emails / month
Growth
For restaurants that want more repeat customers and revenue.
$349 / month
0% commission on every order
- Everything in Starter
- Loyalty points and rewards
- Coupons and promotional codes
- SMS and email campaigns
- Customer segmentation
- Uber Direct and DoorDash delivery
- Kitchen display system
- Custom domain + white-label branding
- Branded iOS & Android app included
- Included: 1,500 texts + 25,000 emails / month
Pro Operations
For restaurants that want a full operating system.
$599 / month
0% commission on every order
- Everything in Growth
- Counter and phone order entry
- Real-time order tracking for customers
- Inventory and stock management
- Catering with deposits and invoices
- Multi location management
- Priority support
- Branded iOS & Android app included
- Included: 5,000 texts + unlimited email (fair use)
Card processing (2.9% + 30¢) is billed by Stripe at cost. Courier delivery via Uber Direct and DoorDash Drive is passed through at cost with no markup. Included text and email volumes cover the vast majority of restaurants; heavy senders can add more anytime.
Managed Growth Partner
We run everything for you — menu setup, domain configuration, campaign management, monthly performance reports, and customer reactivation. A one-time onboarding fee of $500 to $1,500 plus a flat monthly management retainer. Still 0% commission — we never take a cut of your orders.
Talk to us about managed growthSwitching is easier than you think
We import your menu, connect your Stripe account, set up your domain, configure your hours and taxes, and place a test order before anything goes live. Most restaurants are fully migrated in under a week.
Have questions? We are here to help.
Whether you are curious about features, pricing, migration, or anything else, our team is ready to answer your questions.
Response time
We typically respond within 24 hours